I used to be a passenger on yor flight AA2016 out of Phil. airport on 4/9/16 and return flight AA1755 outside of Atl. airport back again to Phila. on four/10. My ticket was for an aisle seat with wheelchair aid thanks to my handicap. Within the flight from Phila., I'd an aisle seat. The young lady occupying the window seat was so large she couldn’t fasten her seatbelt. She instantly fell asleep and commenced snoring loudly which ongoing for the entire flight. To the flight again, I had my boarding move was for a daily seat. I tried to change seats in the kiosk , since it indicated there were further seats in the key cabin region without the need of achievements. My son and daughter-in-law have been denied gate passes to help me get down to the airplane as well as the ticket agent was definitely uncomfortable. I tried to upgrade on the boarding desk, then young male indicated my ticketwas for handicap in his Laptop or computer, he explained the cabin seats ended up readily available and tried to upgrade me but without having achievements. Once i acquired again into Phila., I waited Practically 40 minutes to obtain from your airplane to baggage. This was the most humiliating and demeaning working experience I've ever experienced. When the wheelchair ultimately arrived, the woman began complaining about having to force me. She couldn’t have the wheelchair up the elevation.
Whenever we arrived in Portland our baggage weren't there, and American airline individuals were really wonderful and said they might be introduced out the next day.
When examining in at IAH, the workers at the rear of the AA desk were being all chatting and discussing family vacation. They seem aggravated that we had a great number of baggage. The extra do the job was obtaining within their way. This wasn't the way I anticipated to start out my journey.
– Totally change your management construction with people that ‘really care’ about your Most important objective.
Hi my identify is larneta and i flew with American Airlines for The 1st time to do a suprise bridal shower for my ally,but Once i landed my baggage was not there.they sent my baggage to Wisconsin. Ihad Every thing with the suprise bridal shower in These bags.I couldnt discover why they where by in Wisconsin and I didnt treatment I just preferred them being where I was at once.So I needed to cancel all the things. All her family and his family and friends.I was practically crying while in the airport she didnt even know I had been there I arrived early only for the suprise.
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My husband and I had been booked for honeymoon to NYC on Nov 9, 2015. Report locator: VDEURG. Within the working day we ended up to go away, Our flight #4378 was cancelled as a result of no crew. We had been booked for afterwards flight #5738, costing us a fifty percent working day of getaway. The next flight was then cancelled because of maintenance issue. Numerous alternatives had been available but nothing that would get us to NYC n the 9th. We experienced garanteed reservations at Hampton Inn, Instances Sq. at $317 a night that were non-refundable as it was under 24 several hours. We ere provided a flight to Dallas that will get us outside of Pensacola late but provided that we drove one hour away to Fort Walton Seaside airport. We took it, received in late and still left soon after four hrs slumber the following day. That Value us yet another $177.00 in lodge service fees. My spouse’s luggage hardly ever arrived in Dallas as we had been promised it might- mine took more than one hour to locate since it wasn't about the carousel with the remainder of the flights luggage, We got into NYC per day after our honeymoon was to begin, with a great deal of tension and price.
I'm unhappy to mention I'm let down in American Airline’s handling of this matter. We hardly ever been given our bags until late in the working day on March thirteenth. To include insult to damage we have been billed $twenty five for each bag by American Airways for our return flight residence even though we didn’t pay back to examine our baggage on just how to the Virgin Islands.
I recognize that it could be a while in advance of USAIR and American software package will likely be synched. But, there's no cause of your brokers to be so disconnected.
We are very frustrated aiming to find out about our edge miles. Account numbers BBB88568 and 18NH898. We were scheduled to fly to India March 2012 and all flights to India ended up canceled. We need to know our miles position and when any miles have been canceled we want them reinstated.
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On January 25th I contacted American Airways, as I checked out our reservations and seen that my Daughter had us touring all day long, So I identified as to up grade our tickets to top quality as I didn't desire to travel all day in mentor. I take advantage of lay make an effort to journey top quality as I'm positive you may evaluation but I'm looking to save my Miles as we are arranging a large household/graduation trip to Hawaii.
Endeavoring to modify a reservation day for the last three times/evenings. Each and every agent We have now gotten has both transferred us away from our contact producing Yet another hours wait or has hung up on our connect with.
I can not receive the complaint segment of the American Airlines website to operate. So this is the only place i can discover to submit my information right before mailing it towards the cooperate Place of work.